KaaTruths Podcast Host to Sue MTN and Other Telcos Over Missing 150GB Data

Kel Armstrong Amobi, the host of the KaaTruths Podcast, has announced plans to take MTN Nigeria and other telecom companies to court. This comes after he claims to have lost over 150GB of mobile data.

Mr Amobi, who is known as KAA, shared this news in a post on X on Saturday. He accused MTN of not giving a proper explanation about the missing data, even after two calls with the company's customer service.

He stated that he and others will face MTN and the other telecoms at the Federal High Court in Abuja on 18 November over the mysterious data loss.

About three weeks ago, he reported to MTN that over 150GB had disappeared from his line. He mentioned that 20GB vanished from his data balance in just eight minutes, while his mobile data was turned off at that time.

“Within minutes of making that post, @MTNNG replied publicly. They said they had investigated and that I actually used the data. They said this without even knowing which number was affected,” Mr Amobi said.

He added that MTN later reached out to him privately on X, asking for a phone call.

“On the call, a customer service agent apologised when I asked why they had lied publicly about an investigation that never happened. Then we got to the real issue. She admitted she had no answers. She said she would send the case to their technical team and call me back,” he noted.

Mr Amobi said the agent eventually called back, claiming he had used 30GB on Google services and another 19GB on YouTube on the day the data went missing.

However, Mr Amobi disputed this claim. He particularly challenged the idea that he used 19GB on YouTube while he was at a meeting in Transcorp Hilton Abuja.

The customer care agent could not provide a solid answer about what happened to the rest of the data, he added.

“But let’s take it even further, according to my phone records. The iPhone 17 Pro Max eSIM has a 5,088 mAh battery capacity, and at 95 per cent battery health, it would take about 25-30 per cent to stream a 4K Video on YouTube for three hours. Still, on that day, my battery usage records showed that YouTube used only 2% of Battery and spent about 20 minutes of screen time,” he remarked.

He also mentioned that his iPhone’s records indicated total YouTube data consumption of 23.8GB over the 10 months he used the device. This makes MTN’s claim that he used 19GB on YouTube in one day hard to believe.

According to him, MTN’s explanation did not clarify the rest of the missing data or how this consumption happened while his mobile data was off.

The podcast host stated he wouldn’t blame the customer service agent, calling her an employee just doing her job. But he insisted that the company’s management should explain its public statements and address his unresolved complaint.

“My last words to her were: tell your people not to bother sending you again. Bring the explanation and the results of your so-called investigation to court. We meet MTN and the other telcos at the Federal High Court, Abuja, on the 18th of this month,” he said.

As of this report, Mr Amobi has not given PREMIUM TIMES details about the legal steps he will take or other information about his experience with the mobile network. MTN has also not responded to this newspaper’s request for comment.